What Is a Managed Services Provider?

You can’t run a business these days without technological backup.

You also can’t expect all your employees to be 100% tech savvy. Every office-run business needs some form of IT support. But for smaller businesses like yours, an in-house team may not be a viable option.

This is where a managed services provider becomes valuable. What is a managed service provider, you ask?

A managed services provider (MSP) is a third-party company that works to manage your business’ IT infrastructure and/or user-systems. MSPs tend to serve small to mid-sized businesses. Since they generally perform the functions of an in-house IT staff, they will form a long-term relationship with your business.

What Services does an MSP provide?

MSPs typically have specialized skills in technology solutions. This includes, but is not limited to:

• Helpdesk and Onsite support

• Network application management

• Evaluation of potential IT solutions

• Antivirus and Internet Security

• Software installation and updating

• Hardware Purchasing and repair

• Storage (Onsite and Cloud)

• Business continuity and disaster repair

• E-mail services and security

Is Hiring an MSP Worth it?

At the end of the day, you should be focusing less on administrative work and more on business growth and how to motivate your employees.

So, what is a managed services provider? Think of an MSP as a part of your team who will handle all the time-consuming tech work from the inside out.